Privacy policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.tonsdelilondon.com (referred to as the "Site"), which operates in accordance with UK law.

Personal Information We Collect

When you visit the Site, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and cookies. We also collect data on the web pages or products you view, as well as the websites or search terms that led you to the Site. This information is collectively referred to as "Device Information."

We collect Device Information through cookies and similar technologies. Cookies are data files stored on your device that uniquely identify it. For more information on cookies and how to manage them, visit http://www.allaboutcookies.org.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we are encompassing both Device Information and Order Information.

How We Use Your Personal Information

We primarily use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices and order confirmations. Furthermore, we use this information to:

- Communicate with you;

- Detect and prevent potential fraudulent activity;

- Provide you with information or advertising related to our products or services, in line with your preferences.

We utilize the Device Information to help us screen for potential risk and fraud (e.g., by monitoring IP addresses) and to improve and optimize our Site's performance. This includes generating analytics on how our customers interact with the Site and assessing the efficacy of our marketing efforts.

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in using it as described above. For instance, we utilize Squarespace to power our online store, and Google Analytics to understand how users navigate our Site. You can find more information on how these platforms handle your Personal Information here:

- Squarespace: https://www.squarespace.com/privacy/

- Google Analytics: https://policies.google.com/privacy?hl=en

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Your Rights

Under UK law, if you are a resident of the UK or European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us using the details provided below.

Please note that we process your information to fulfill contracts or pursue legitimate business interests, as outlined above. Your information may also be transferred outside of the UK and EEA, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Changes

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or for legal or operational reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us via email at [contact email] or by mail using the address provided below:

tonsdelilondon@gmail.com