our jewelry

  • Ensuring the longevity and beauty of your TONS DE LI Jewellry is simple with proper care. Here are some essential tips:

    1. Storage: When not wearing your Tons de Li, store it in a dry and cool place, away from direct sunlight. Keeping each piece separate to prevent scratching or tangling is advisable.

    2. Avoid Chemicals: Remove your Tons de Li before swimming, bathing, or engaging in household chores involving harsh chemicals, such as cleaning agents or bleach. Chemicals can damage the metal and gemstones over time.

    3. Cleaning: Regularly clean your jeTows de Li using a soft, lint-free cloth to remove dust and oils accumulated from wear. For more thorough cleaning, use a mild soap and lukewarm water, gently scrubbing with a soft brush. Rinse and pat dry thoroughly before storing.

    4. Avoid Impact: Avoid subjecting your Tons de Li to unnecessary impact or force, as this can lead to damage or deformation of delicate components.

      By following these simple care guidelines, you can preserve the beauty and quality of your TONS DE LI for years to come.

  • Wearing TONS DE LI is effortless and stylish. Here are some tips on how to wear our jewelry pieces:

    1. Mix and Match: Experiment with layering different pieces together to create unique and personalized looks. Combine necklaces of varying lengths, stack bracelets, or layer rings for a trendy and chic style.

    2. Statement Pieces: Make a statement by featuring one standout jewelry piece as the focal point of your outfit. Whether it's a bold necklace, statement earrings, or a chunky bracelet, let it take center stage and complement it with simpler accessories.

    3. Everyday Elegance: Our jewelry is versatile and suitable for everyday wear. Whether you're dressing up for a special occasion or adding a touch of sophistication to your everyday attire, TONS DE LI jewelry effortlessly elevates any look.

    4. Accessorize Thoughtfully: Consider the neckline and style of your outfit when choosing which jewelry pieces to wear. Opt for shorter necklaces with V-neck or scoop-neck tops and longer necklaces with high-neck or crew-neck styles.

    5. Mix Metals: Don't be afraid to mix metals for a modern and eclectic look. Pair gold and silver jewelry pieces together for a stylish contrast that adds interest to your ensemble.

    6. Personalize Your Look: Express your individual style by mixing and matching jewelry pieces that resonate with your personality. Whether you prefer dainty and delicate designs or bold and statement-making pieces, TONS DE LI offers a wide range of options to suit your taste.

    With these tips, you can effortlessly style and wear TONS DE LI jewelry to complement any outfit and occasion.

  • Our jewelry is priced between £24.90 and £380. Several options are available in sets, providing versatile placement choices for the ultimate mix-and-match versatility.

  • TONS DE LI's Jewellry is hypoallergenic and suitable for sensitive skin.

 Warranty

  • Our pieces are made according to the highest TONS DE LI quality standards. Every TONS DE LI jewelry piece we sell comes with a 3-month warranty, starting from the delivery date of the order. The warranty only applies to factory defects and damage which has not been provoked by an incorrect use of the item. We will carefully study if, by any chance, the defect has been caused by an improper use of the piece(s).In these cases the warranty is not included:

    1. Defects or damage caused by unauthorised repairs or modifications.

    2. Defects or damage caused by inappropriate use, lack of care (impact, broken crystal etc.) or accidents.

    3. Aesthetic modifications, defects or damage due to normal use, wear and aging.

    4. Defects that weren’t reported within 7 days of receiving the product.

    Save your order confirmation email, which is your warranty.

  • If the damages are covered by our guarantee, you must contact us at aftersales@tonsdeli.com we will send a replacement piece to you free of charge.

 ORDER

  • Please reach out to our customer service team at aftersales@tonsdeli.com if you wish to modify or cancel your order prior to shipment. To cancel an order, we require your request within 24-48 hours of purchase. We will promptly confirm if cancellation is feasible.

    If you need to update the shipping address, this can be done only if the order has not yet been dispatched. Otherwise, please contact Royal Mail for further assistance.

  • Your order confirmation is directly sent to the email address you supplied during checkout. If you haven't received confirmation, kindly reach out to our customer service team for assistance.

  • At checkout, you have the option to enter a promo code before selecting your payment method. Upon entering the code, the discount will be applied to your total immediately. Please be aware that only one promo code can be used per order.

  • To make a purchase, select the desired item and add it to your shopping cart. Proceed to the checkout page, where you'll need to input your personal details and payment method. Ensure you follow all steps of the process to finalize your order, allowing us to process payment and dispatch your items.

 PAYMENT

  • If you can’t pay with your credit or debit card, it could be because the card was issued in a different country. Our Stripe payment system automatically blocks this kind of transaction in order to minimize online fraud. If you can’t use your card, we recommend you choose a different payment method like PayPal or Apple Pay.

  • You can pay with a credit or debit card, PayPal or Apple Pay. Payments with credit or debit cards will be processed through the Stripe payment system. TONS DE LI does not manage credit card numbers.

 SHIPPING INFORMATION

  • In order to enhance your shopping experience, we utilize an express courier service for all orders same day delivery in London, with delivery typically taking between 2 to 7 business days, depending on the destination.

    For deliveries to countries outside the UK, you will be considered the importer of record. Please be aware that shipments to destinations outside the UK may be subject to customs fees and import taxes upon delivery, which are the responsibility of the recipient. TONS DE LI is not liable for these charges.

    If a delivery is refused, the shipment will be abandoned unless TONS DE LI arranges for its retrieval by covering the customs fees. The amount of customs charges paid by TONS DE LI to release the shipment will be deducted from the value of the purchase.

  • Orders are shipped from London. You will receive a tracking number from Royal Mail within 1 to 2 business days. If you have purchased a pre-order product, you will receive your tracking information when the product release date arrives.

  • We ship worldwide, but different shipping fees may apply.

  • We will send you an email with your tracking number once the order has been prepared and shipped from our warehouse. When you receive this number, you can use it to follow your package on the Royal Mail, tracking page. If your tracking number doesn’t work, don’t worry. It may take a few hours to process the tracking and they only send numbers on business days. Try again a bit later. If you order goes through customs, we are not responsible for any additional charges involved. If you return items purchased to another address than the one that you’ve provided by email, we are not responsible if they get lost. If there are any issues with shipping, please contact Royal Mail directly and give them your tracking number and personal details in order to resolve it.

 returns and exchange

  • If you have received an incorrect or damaged item, please contact our Customer Service Team at aftersales@tonsdeli.com within a maximum period of 14 days.

  • If you want to return your order for any reason, you can do so within 14 days.

    Please, note that the products must be exactly in the same conditions (new) as received.

    Customers must include their name and order number on the package.

    Customers are responsible for the return shipping charges and eventual custom charges.

    If you need more information on how to proceed, please contact our Customer Service Team at aftersales@tonsdeli.com

    Shipping address: 156 High Road, N15 6UJ, London - UK

  • Once the product has been received and the status has been checked, you will receive an email confirming the registration of your return and the refund of the amount paid. If you have not received this email within a maximum period of three weeks from the date you returned the package, please contact our customer service indicating your order and tracking number.