As a customer, you have the right to return any product you've purchased within 14 days of receiving it and receive a full refund within 30 days. It's important to note that the product must be in the same condition as when you received it, meaning it should be new and in its original packaging. However, please be aware that earrings cannot be returned due to hygiene reasons.

If you need assistance with the return process or require more information, please don't hesitate to contact our customer service department. Keep in mind that you'll be responsible for covering the return shipping charges as well as any customs fees that may apply.

When returning an item, please send it to the following address:

TONS DE LI
156 High Road- N15 6UJ
London, UK
Email: aftersales@tonsdeli.com

Ensure to include your name and order number on the package. Thank you for your cooperation and understanding.